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Organization: Patient Ombudsman  
Phone Numbers: 416-597-0339
Toll-Free: 1-888-321-0339
TTY: 416-597-5371
Fax: 416-597-5372
77 Wellesley St W, Box 130
Toronto, ON
M7A 1N3
Street Address:
393 University Ave, Suite 1801
Intersection: University Ave and Dundas St W
Location: Toronto (Bay Street Corridor)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Hours: Mon-Fri 9am-4pm
Executives: Craig Thompson - Executive Director
Trevor Howard - Manager, Complaint Services
Service Description: Works to resolve and investigate complaints regarding services in Ontario in public hospitals, long-term care homes and the home and community care services coordinated by the Local Health Integration Neworks (LHINs)

Application: Online complaint form or can be printed from the website and mailed
Eligibility / Target Population: People who feel that their treatment in a public hospital, long-term care home or home and community care in Ontario was not appropriate
Languages: English * French
Language Notes: French reception, programs, publications, and website
Area Served:
See Also: Consent, Capacity and Patient's Rights
Government Services - Appeals and Complaints

This information was last completely updated on February 26, 2018

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