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Formerly known as Hostel Services Unit

Organization: Toronto. Shelter, Support and Housing Administration. Homelessness Initiatives and Prevention Services - Seaton House  
Phone Numbers: 416-392-5527 ; Intake 416-392-5522
Fax: 416-392-3896 ; 416-392-5532
339 George St
Toronto, ON
M5A 2N2
Intersection: Jarvis St and Gerrard St E
Hours: Mon-Sun 24 hours
Public Contacts: Monica Waldman - Manager
Service Description: Emergency shelter * short term problem solving and referrals * case management * housing and addiction counselling * harm reduction * Housing Connections (see separate entry) Community Partner -- assistance with housing search and application process

Emergency Hostel Program 416-392-5547 -- emergency accommodation in dormitory setting * access to bed area 4 pm-8 am * day program, including lounge, resource room, computers * meals * laundry * lockers available * counselling and referrals * capacity 240

Long Term Program 416-392-5542 -- long term accommodation with 24-hour bed access * meals and laundry * on-site day nurse * counselling and referrals * capacity 134

O'Neill House Program 416-392-5407 -- housing transition program * capacity 50

Fees: None - Emergency Hostel Program * Service fees geared to income may be charged in some programs
Application: Call or walk in * O'Neill House Program -- referral from Seaton House hostel only
Eligibility / Target Population: Men 18 years and older in need of shelter, including those with complex combinations of health, mental health, behavioural and/or addictions issues * Long Term Program -- men 50 years and older in residential crisis, with a documented need for 24-hour bed access, men 18-49 years with chronic health problems may be accepted * O'Neill House Program -- men 18 years and older who are homeless for the first time, including newcomers
Languages: English * French
Language Notes: intake
Area Served:
Durham West, East York, Etobicoke, North Etobicoke, Malton, West Woodbridge, North York, Scarborough, Scarborough North, Scarborough South, South Etobicoke, Toronto, York - Toronto  
See Also: Affordable Housing
Housing Referral and Rights
Shelters and Drop-in Centres for Adults

This information was last completely updated on August 9, 2018

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